I like the warm-up group exercise where individuals take a few
minutes to write and then share in a gathering the story of their first
name. How they came to have their first name? It’s a way
to share something in a group that may not have been ever shared with
others. It's an opportunity to reflect and hear stories of diversity
with minimal risk. Storytelling and dialogue about self-identities,
cultural/family traditions and relationships emerge for exploration and
development. My first name is the same as my grandmother’s middle name. In my family, it was inappropriate to call adults by their first names. Like
many families with southern roots, formal salutations (e.g. Mr., Mrs.,
Dr.) and last (family or sir) names were used when referring even to close family
friends. It’s now more acceptable to use first names for informal settings even in the exchange between adults and children. In
school, work and beyond you learn through others and norms, how to
address those in leadership roles and where formality matters. In
the profession of medicine, the Dr. title indicates creditionals, offers
a distinctive meaning of respect, as well as privilege and power for allopathic and osteopathic physicians.
Nurses,
pharmacists other professionals along with educators work
side-by-side with physicians also have doctoral degrees. Are they not doctors? Is the M.D., Ph.D. a doctor, doctor? The New York Times article“When the Nurse Wants to Be Called ‘Doctor’” opened heated debate on this topic revealing
the divides among physicians and other health professionals who are
committed to collaborative approaches for high-quality, safe and
compassionate patient care. Advanced degrees and specialty training incresease knowledge, compensation and leadership opportunity. Highly
trained individuals charged with treating illlness, the relief of pain
and suffering and wellbeing should be able to find acceptable
nomenclature to define their roles and work.
In The New York Times Health blog Dr. Danielle Ofri laments the term “health care provider” as a definitivie title for her role as a physician. The
increasing influence of other fields and professions collaborating in
medicine is likely to continue the need for revision. For example, new retail clinics are new employing doctors. Imagine "Yes, we take walk-ins. Go to aisle 6 just past the toothpaste. The ________ will see you now." The New England Journal of Medicine essay
by Dr. Pamela Hartzband and Dr. Jerome Groopman describes the rise of
complexity within our health system pointing to another dimension of the
struggle for identity and language. In the business world there’s a push to drop formality and consider first name exchanges to establish common ground. You have to examine carefully the norms and policy in your setting to understand appropriate strategies in addressing those around you. Furthermore,
pay attention to what others indicate as preference and/or ask directly
for the sake of clarity and to avoid offense. You should also make
known your own personal and professional preferences known to others.
Do you use formality when addressing attendings, mentors and informality with colleagues? What’s your take on all this name calling? Have you ever been called out for inappropriately addressing someone?
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